Important: This privacy policy applies to all services on the 93pok platform. By accessing the platform, you are considered to have automatically accepted this policy.

1. Introduction

93pokWelcome to 93pok. We believe your privacy is a fundamental right — not just a legal obligation. That's why our Privacy Policy Built with complete transparency, so you can understand what information we collect, why we collect it, and how we keep it secure.

Millions of players across Bangladesh trust 93pok because we never compromise on their data. Whether you are registering, making a deposit, or playing a game — at every step, your data With the highest level of security Is retained.

This privacy policy is written in plain, straightforward language because we want you to understand every word clearly. No hidden clauses, no complex legal jargon — just the facts.

2. Information We Collect

93pok We only collect information that is required to provide our services. A detailed breakdown is provided below:

A. Registration Information

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Username & Password (encrypted)
  • Current Address (Optional)

B. Identity Verification (KYC) Information

  • Copy of National ID Card (NID) or Passport
  • Selfie photo (for identity verification)
  • Mobile Banking Account Details

C. Transaction Information

  • Deposit & Withdrawal History
  • Payment Methods (Mobile Banking, Nagad, Rocket)
  • Transaction Date & Amount

D. Usage Information

  • IP address and device information
  • Browser Type & Operating System
  • Time Spent & Activity on the Platform
  • Gaming history and betting records
Please Note: We will never ask for your mobile banking PIN, OTP, or bank password. If anyone requests this information, it is a scam.

3. Use of Information

93pok Your data is used only for specific, legitimate purposes. Below is a full list of how we use your information:

Purpose Description
Account Management Login, security verification & account settings management
Payment Processing Fast and secure processing of deposits and withdrawals
Identity Verification Fraud Prevention & Age Verification
Customer Support Troubleshooting & Support
Bonuses & Promotions Delivering Personalized Offers & Rewards
Security Unusual activity detection and prevention
Legal Obligations Meeting government directives and regulatory requirements

Your data will not be used for any purpose beyond those stated above. We respect your Privacy Policy We endeavor to keep you informed of any decisions that affect you.

4. Data Sharing & Third Parties

93pok Your personal data is never sold. However, in a limited number of circumstances, data may be shared with trusted third parties:

  • Payment Providers: Mobile Banking, Nagad, and Rocket — used solely for transaction verification.
  • Security Partners: Third-party fraud detection service providers.
  • Legal Authorities: In cases involving a court order or government directive.
  • Technology Service Providers: Cloud storage and server service providers.

Strict confidentiality agreements apply whenever data is shared with third parties. All our partners are held to the same standards of Data Protection Policy Are required to comply.

Strictly Prohibited: Your information is never sold or rented to advertisers, marketing agencies, or any other commercial entity.

5. Data Protection Measures

93pok We use the most advanced technology in the industry to keep your data safe. Our security layers are explained below:

  • 256-bit SSL Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
  • Firewall Protection: Advanced firewall systems in place to block unauthorized access.
  • Regular Security Audits: Regular system audits conducted by third-party security experts.
  • Password Hashing: Your password is never stored in plain text.
  • Real-Time Monitoring: Suspicious activity is detected immediately.
Secure Transactions: Every deposit and withdrawal on 93pok is processed through fully encrypted channels. Your financial information is always secure.

6. Cookie Policy

93pok Cookies are used on this website to enhance your experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for maintaining login sessions and ensuring account security.
  • Functional Cookies: Remembers your preferred language and settings.
  • Analytics Cookies: Usage statistics are collected to help improve the platform.

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

7. Your Rights

93pokAs a 93pok player, you have important rights over your own data:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request the deletion of your data in certain circumstances.
  • Right to Restrict Processing: You may request that we restrict how your data is used in certain circumstances.
  • Right to Data Portability: You can request your data in a portable format.
  • Right to Object: You may object to the processing of your data in certain circumstances.
To exercise your rights: To exercise any of the rights listed above, please contact our support team. We typically respond within 30 days.

8. Data Retention Period

93pok Your data is never kept beyond what is necessary. However, certain information must be retained for a set period due to legal and regulatory obligations:

  • Active account data: For as long as the account remains active
  • Transaction records: 5 years from the date of the last transaction
  • KYC documents: 3 years after account closure
  • Gaming history: up to 2 years
  • Support communications: Up to 1 year

Once the retention period ends, data is securely deleted or fully anonymized.

9. Protection of Minors

93pok Registration is strictly prohibited for anyone under the age of 18. We never knowingly collect or process data from minors. If we discover that a minor has created an account, it will be immediately closed and all collected data will be destroyed. Parents or guardians who suspect underage use are encouraged to notify our support team.

10. Changes to the Privacy Policy

93pok This Privacy Policy may be updated from time to time. For significant changes, a notice will be posted on the platform and sent to your registered email. The date of each update will be displayed at the top of the page. Continued use of the service after any changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions or concerns about our Privacy Policy, please reach out to us:

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Response Time: Typically within 24 hours
Our commitment: Protecting your privacy is our responsibility. Our Bengali-speaking support team is always here for any concerns or questions you may have.